Billing Terms and Conditions

Cushioned Canine Store Billing and Checkout Guidelines

1. Approved Methods of Payment
To provide you with a seamless and hassle-free checkout experience, Cushioned Canine provides multiple safe payment avenues. You may complete your purchase using any of the following:

  • Credit and Debit Cards: American Express, MasterCard, and Visa
  • PayPal
  • Google Pay & Apple Pay
  • Shop Pay
  • Wire Transfers (specifically for large wholesale/bulk purchases; please reach out to us for more information)

Every transaction is finalized in U.S. Dollars (USD).

2. Currency and Cost Details

  • All item values displayed across the Cushioned Canine site are quoted in U.S. Dollars (USD).
  • We retain the right to adjust our pricing at any moment without prior warning.
  • Relevant shipping costs and sales taxes will be computed and added during the final checkout step.

3. Transaction Security
Our website utilizes trusted merchant gateways alongside SSL encryption technology to guarantee that your financial transactions remain completely safe. We never keep or save your personal credit card numbers or sensitive billing data on our servers.

4. Protection Against Fraud
Cushioned Canine holds the authority to pause or completely void any purchase if we suspect fraudulent behavior or unauthorized use. For particularly large or expensive orders, we might ask you to provide extra documentation to verify your identity.

5. Returns and Payment Disputes
Any money given back to you will be handled in accordance with our official Return & Refund Policy. We will actively contest any illegitimate or unauthorized bank chargebacks. If you encounter a problem with your order, we ask that you email us at support@cushionedcanine.com before taking action with your bank or credit provider.

6. Order Authorization
You must pay for your items entirely at the moment you place your order.

  • We will not begin preparing or mailing your package until the complete funds have cleared.
  • Should a transaction fail or your card be rejected, your purchase will remain unconfirmed and incomplete.

7. Get In Touch

Store Name: Cushioned Canine

Address: 635 E Angeleno Avenue, Unit E, Burbank, CA, 91501, USA

Email: support@cushionedcanine.com

Phone: (213) 349-6082

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)
We do our best to reply to your e-mail within 1–2 business days.